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Shipping Policy

  • Orders ship Monday-Friday.  Orders placed M-F before 3PM EST are typically shipped the same day.
  • Orders may have 1-3 day handling time and are received within 13 days.
  • Shipping errors must be addressed within 1 business day of delivery confirmation.  We cannot assist with any issue past this time period.
  • Free domestic shipping on orders over $60 USD
  • The free shipping discount may not be combined with other discount codes.
  • All standard rate domestic orders are a Flat Rate of $5.99.
  • Expedited services start at $8.99.
  • Customers are responsible for understanding their local laws and fees in their specific location prior to ordering. 
  • Order tracking with a delivery confirmation is considered a completed / received order.  These orders will not be refunded or reshipped unless returned to sender.
  • Customers are responsible for errors made to shipping address.
  • Shipping service will be considered responsible if item is shown delivered on tracking but not present at delivery location.
  • Shipping service is considered responsible for arrival of damaged goods or missing items from damaged box.
  • Orders over $99 are shipped with signed receipt.

Nutritional Supplement Shop

66 Prospect St

Poughkeepsie, NY 12601

(800)265-0857

Info@NutritionalSupplementShop.com

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