- Orders ship Monday-Friday. Orders placed M-F before 3PM EST are typically shipped the same day.
- Orders may have 1-3 day handling time and are received within 13 days.
- Shipping errors must be addressed within 1 business day of delivery confirmation. We cannot assist with any issue past this time period.
- Free domestic shipping on orders over $75 USD
- All standard rate domestic orders are a Flat Rate of $4.99.
- Expedited services start at $8.99.
- International order's shipping charges are calculated at checkout.
- International customers are responsible for all shipping, duty, customs, and tax fees incurred.
- Customers are responsible for understanding import laws in their specific location.
- NutritionalSupplementShop.com does not take responsibility for international shipping issues. NutritionalSupplementShop.com does not issue refunds or reships for undelivered packages unless the package has been returned to sender.
- Order tracking with a delivery confirmation is considered a completed / received order. These orders will not be refunded or reshipped unless returned to sender.
- Customers are responsible for errors made to shipping address.
- Shipping service will be considered responsible if item is shown delivered on tracking but not present at delivery location.
- Shipping service is considered responsible for arrival of damaged goods or missing items from damaged box.
- Orders over $99 are shipped with signed receipt.
International shippers can utilize Planet Express Logistics to reduce shipping costs and decrease importation issues.
Nutritional Supplement Shop
66 Prospect St
Poughkeepsie, NY 12601